Terms and conditions of engagement

Last Updated: July 5, 2026

1. Service Provider Information

These Terms and Conditions govern the provision of professional services by:

NEW MEDIA LAB, S.L. (US Tax Consultants)

Tax Identification Number (CIF): B85709384

Calle Caballero de Gracia, 24, 4º Dcha.

28013 Madrid, Spain

Tel.: +34 915 194 392

Email: info@ustaxconsultants.es

Website: www.ustaxconsultants.es

2. Scope of Services

US Tax Consultants provides international tax advisory, tax compliance, tax return preparation, administrative assistance, and related professional services.

The engagement of any service constitutes acceptance of these Terms and Conditions.

3. Engagement of Services

  • An engagement shall be deemed accepted when:
  • The client requests a specific service in accordance with the fees schedule published on the US Tax Consultants website.
  • US Tax Consultants confirms acceptance of the engagement.
  • Upon completion of the requested service, the corresponding documentation will be made available to the client through the Client Portal for review and download.

Access to, download of, or delivery of any completed document or service may be suspended if the client has any overdue and outstanding invoices.

4. Fees and Payment

Fees shall be those published on the website or otherwise accepted by the client.

Unless expressly stated otherwise:

  • Fees do not include applicable indirect taxes.
  • Payment shall be made using the payment methods accepted by US Tax Consultants.
  • Services may require full or partial advance payment.

US Tax Consultants reserves the right to suspend services in the event of non-payment.

5. Client Responsibilities

The client agrees to:

  • Provide complete, accurate, and truthful information.
  • Deliver all requested documentation within the required deadlines.
  • Notify US Tax Consultants of any relevant changes affecting the engagement.
  • Carefully review all documents prepared before authorizing their filing or submission.

The client remains responsible for any consequences arising from incomplete, inaccurate, or late information.

6. Scope Limitations

Services provided shall be limited to those specifically described in the relevant proposal, quotation, engagement letter, or service agreement.

Additional services requested by the client may be subject to additional fees.

7. No Guarantee of Outcome

US Tax Consultants will perform services with reasonable professional care and in accordance with applicable professional standards.

However, US Tax Consultants does not guarantee:

  • Any specific tax result.
  • Acceptance of tax positions by tax authorities.
  • The absence of audits, examinations, inquiries, or administrative reviews.

Final responsibility for tax returns and related filings remains with the client.

8. Documentation and Records

Clients should retain copies of all documents provided to and received from US Tax Consultants.

US Tax Consultants may retain engagement records for the periods required by applicable laws and professional obligations.

9. Intellectual Property

All reports, analyses, methodologies, documents, materials, and work products prepared by US Tax Consultants remain its intellectual property unless otherwise required by law.

Clients may use such materials solely for their intended purpose and may not reproduce, distribute, or disclose them without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law, the liability of US Tax Consultants for direct damages arising from the provision of services shall be limited to the fees actually paid by the client for the specific service giving rise to the claim.

Under no circumstances shall US Tax Consultants be liable for:

  • Indirect or consequential damages.
  • Loss of profits.
  • Loss of business opportunities.
  • Acts or omissions of third parties.
  • Inaccurate information supplied by the client.

11. Right of Withdrawal

Where services are engaged remotely by a consumer, the client may exercise any statutory withdrawal rights available under applicable consumer protection laws.

Such rights may cease to apply where performance of the service has begun with the client’s express consent and acknowledgment, as permitted by applicable law.

12. Data Protection

Personal data shall be processed in accordance with the Privacy Policy published on the website.

13. Amendments

US Tax Consultants reserves the right to amend these Terms and Conditions at any time.

Any amendments shall apply to engagements entered into after their publication.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain.

Unless otherwise required by mandatory law, any dispute arising from the provision of services shall be submitted to the exclusive jurisdiction of the Courts of Madrid, Spain.